Browsing All Posts filed under »CBAP Exam«

Business Analysis Technique #5 – Data Dictionary and Glossary

May 11, 2011 by

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Equally at home with Use Case creation, or the earlier generation’s  database analysis,  Data Dictionaries and Glossaries provide a common place to store and retrieve definitions.  They’re used by business and technical roles.  The premise is to understand what is needed for a field of data or an entire table or record of data (aka […]

Business Analysis Technique #4 – Business Rules Analysis

April 29, 2011 by

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Business Rules.  Universal definitions or process descriptions that transcend a single use case or process flow.  A little bit bigger than a glossary definition (such as income range, gender, ethnicity) but not quite a usage scenario in its own right.  Business rules as they’re refined, adapted and updated are invaluable requirements assets – they really […]

Business Analysis Technique #20 – Problem Tracking

April 21, 2011 by

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Problems, issues, bugs, defects, action items, punch list, clean up tables – so many synonymous terms for the same underlying concept – tracking known “stuff” and making sure it gets resolved before a product or service is released.   While risk management concerns the known- unknown, management reserves address unknown  -unknown, problem tracking is smack dab […]

Business Analysis Technique #11 – Focus Groups

March 31, 2011 by

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Focus Groups – the 11th Technique listed in the Business Analysis Body of Knowledge employ a skilled facilitator(s) and a small group of prospective or current customers to seek out and understand what the customer or user wants and/or how they use a product or service.  The information gathered from a focus group is powerful.  […]

Business Analysis Technique #32 SWOT Analysis

March 22, 2011 by

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SWOT Analysis (Strengths, Weaknesses, Opportunities and Threats) is a venerable mainstay of management and MBA curriculum.  While it’s typically applied at the organization level for strategic management, SWOT analysis can be a helpful technique for understanding the business perspective for a set of requirements or a project. It’s described in 9.32 of the BABOK™ A […]

Business Analysis Technique #31 Surveys and Questionnaires.

March 11, 2011 by

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  Polls, surveys, questionnaires are synonymous terms for the same thing – asking people for their opinion on a topic.  Chapter Nine of the Business Analysis Body of Knowledge (BABOK®), Second Edition includes Surveys and Questionnaires as the 31st technique. Surveys help teams understand what customers want. They will differ depending on whether they will […]

Business Analysis Technique #26 – Scenarios and Use Cases

March 2, 2011 by

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Several years ago I shared a series of articles in the Rational Edge for IBM that showcased real life applications of use cases and incremental development.  Two of those articles focused on replacing a legacy unemployment insurance system. The entire article provides a much more thorough introduction from that example – so take a quick […]

Business Analysis Technique #3 – Brainstorming

March 1, 2011 by

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The whiteboard.  The dry eraser.  The multi-color pens.  The overbearing meeting participant.  Those four things often come together when thinking of brainstorming.  It’s a technique among multiple management nexus disciplines and at the heart of agile, business analysis and project management. It can produce great results from a team. The Business Analysis Body of Knowledge […]

34 Business Analysis Techniques from The IIBA

February 25, 2011 by

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Chapter Nine of the Business Analysis Body of Knowledge (BABOK®), Second Edition provides a concluding overview of thirty-four techinques used throughout business analysis and the six processes defined within the BABOK®).  I’ll highlight the most frequently used ones in my career over the next several weeks.  If one of the following techniques does not make […]

Certification Exam Feedback: PMP®, CBAP®, CISA®, CISM®, CISSP®, ITIL®, CSM®, Lean Six Sigma®

February 5, 2011 by

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Certification exams for management and information technology have become a necessity for finding a job, advancing a career and validating knowledge.  Certification does not measure intelligence, work habits, team work and a myriad of additional competencies and talent needed to succeed. Sometimes they’re a necessary evil.  Other times they bring a tremendous sense of fulfillment! […]

Virtual Teams Primer and Perfection

January 11, 2011 by

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Virtual teams are geographical dispersed teams (GDT) who are formed for a variety of reasons.  Sometimes the virtual team is formed as a result of mergers and acquisitions (M&A), or a collaboration among organizations may trigger it, perhaps a key employee moves or a company wishes to get some “boots on the ground” in a […]

The matter of estimates: analogous, bottom up, parametric and three point-PERT

January 10, 2011 by

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Schedule (Activity Duration or Activity Resource) and Cost estimating are two lynch pins for business analysis and project management. The most common estimate techniques are: analogous, bottom-up, parametric and three-point – PERT. For those pursuing a CBAP® or PMP® how to use them and whether those are mutually exclusive can become a bit confusing.  The […]

Values of the IIBA

May 18, 2010 by

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We’ve posted a number of well-read entries on the Project Management Institute’s (PMI) code of ethics, and today we turn our attention to the International Institute of Business Analysis’s (IIBA) values. A copy of their values can be found at http://www.theiiba.org/Content/NavigationMenu/About/GuidingPrinciples/IIBA_Values_2010.pdf. The four core values of the IIBA are: Respect, Integrity, Shared Vision, and Innovation.  […]

User Stories

December 15, 2009 by

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The User Stories technique is one of 34 techniques described in the Business Analysis Body of Knowledge (BABOK®). Business Analysts may use this technique to get a general understanding of the functionality that stakeholders want in a solution and why this functionality is important. User Stories are a brief, textual description that consists of three […]

Ethics in Business Analysis

October 19, 2009 by

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Ethics is part of the BABOK®’s Behavioral Characteristics competency, which is one of six general competencies that a successful business analyst should possess. For each competency, the BABOK lists effectiveness measures. These effectiveness measures for ethics include: making decisions that consider the interests of all stakeholders, being clear with the reasons for decisions, disclosing potential […]

Creativity in Business Analysts and Others

October 16, 2009 by

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Creativity is part of the BABOK®’s Analytical Thinking and Problem Solving competency, which is one of six general competencies that a successful business analyst should possess. Although some professions such as artist or inventor are heavily dependent on creativity, it is hard to imagine someone in a profession that could not benefit from generating innovative […]

Business Analysis Performance Assessment

October 15, 2009 by

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The Business Analysis Performance Assessment document indicates how well the business analysis activities are being performed during a project. It is created as part of the BABOK®’s Manage Business Analysis Performance task which also plans how the performance of business analysis activities will be measured and reported. The Business Analysis Performance Assessment should contain a […]

Business Analysis Communication Plan

October 14, 2009 by

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Effective communication among team members and other stakeholders is critical for project success. Specifically planning how communication will occur concerning the business analysis component of a project is outlined in the Business Analysis Communication Plan. This document is created through the BABOK®’s Plan Business Analysis Communication task. The Business Analysis Communication Plan describes the requirements […]