Browsing All Posts published on »March, 2011«

How to Find Where New Process is Really Needed

March 31, 2011 by

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It’s great to learn new models. I LOVE models. I like to think about how they can be applied, and I get excited about both the predictive ability of models and the capacity for goodness that exists when a model is well executed. But I’ve learned that the reality is that you will never be […]

Business Analysis Technique #11 – Focus Groups

March 31, 2011 by

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Focus Groups – the 11th Technique listed in the Business Analysis Body of Knowledge employ a skilled facilitator(s) and a small group of prospective or current customers to seek out and understand what the customer or user wants and/or how they use a product or service.  The information gathered from a focus group is powerful.  […]

Business Analysis Technique #32 SWOT Analysis

March 22, 2011 by

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SWOT Analysis (Strengths, Weaknesses, Opportunities and Threats) is a venerable mainstay of management and MBA curriculum.  While it’s typically applied at the organization level for strategic management, SWOT analysis can be a helpful technique for understanding the business perspective for a set of requirements or a project. It’s described in 9.32 of the BABOK™ A […]

Project Health Check : 5 serious project warning signs

March 19, 2011 by

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As experienced change practitioners, I’m sure we’ve all worked on projects that have been difficult.  The unfortunate truth is that some projects gain so much momentum, they become “too big to fail”.  These projects steamroll their way through organizations, and have a tendency to displace anyone that dares to challenge them. Sometimes when working closely […]

Business Analysis Technique #31 Surveys and Questionnaires.

March 11, 2011 by

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  Polls, surveys, questionnaires are synonymous terms for the same thing – asking people for their opinion on a topic.  Chapter Nine of the Business Analysis Body of Knowledge (BABOK®), Second Edition includes Surveys and Questionnaires as the 31st technique. Surveys help teams understand what customers want. They will differ depending on whether they will […]

Business Analysis Technique #26 – Scenarios and Use Cases

March 2, 2011 by

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Several years ago I shared a series of articles in the Rational Edge for IBM that showcased real life applications of use cases and incremental development.  Two of those articles focused on replacing a legacy unemployment insurance system. The entire article provides a much more thorough introduction from that example – so take a quick […]

Business Analysis Technique #3 – Brainstorming

March 1, 2011 by

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The whiteboard.  The dry eraser.  The multi-color pens.  The overbearing meeting participant.  Those four things often come together when thinking of brainstorming.  It’s a technique among multiple management nexus disciplines and at the heart of agile, business analysis and project management. It can produce great results from a team. The Business Analysis Body of Knowledge […]