The Third Aspirational Responsibility Standard in the PMI Code of Ethics

Posted on February 16, 2010 by

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Responsibility is one of the four major values in the Project Management Institute’s (PMI) Code of Ethics and Professional Conduct. There are six aspirational Responsibility standards, with the third one being: “2.2.3 We fulfill the commitments that we undertake – we do what we say we will do.” Although this is categorized as a Responsibility standard, I personally think of doing what one says they will as a matter of honesty and that’s where I would have categorized it. It is such a delight to work with people who consistently follow through on their commitments. After a pattern of fulfilling commitments is established, one can trust that if someone says they will do something, they will. There is then little or no need to worry about them forgetting to do the task or to waste time with frequent reminders to them about the task. When one needs to keep a project on schedule, working with people who complete their activities as they say they will and when they say they will makes life much easier for the project manager. Conversely, when someone is poor about fulfilling their commitments, that person will soon gain a poor reputation. An “Oh, I haven’t had a chance to look at that yet,” may seem innocent enough, but it can lead to a cascade of activity delays and even failure to meet a major deadline with disastrous consequences.

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