Management by Walking Around (MBWA)

Posted on January 15, 2010 by

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Project Managers employing this style of management spend time walking around where their team members are working. They see firsthand how things are going and engage in informal communication with their team. When workers have better access to their boss and feel comfortable talking to him or her, they can share perspectives, problems, and suggestions that could otherwise go unspoken. Seeing and hearing information firsthand can offer insights that will not be reflected in reports and status updates. Also, the frequent, informal communication provides an opportunity for the project manager to offer due praise and recognition which can lead to increased morale and motivation. For those of you who use this style, please share what you have experienced as some of the benefits and drawbacks of this method.