Perform Quality Assurance Process

Posted on April 30, 2009 by

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Perform Quality Assurance is one of the 42 project management processes described in the fourth edition PMBOK®. It’s one of the three Quality knowledge area processes, and one of the eight Executing processes. The purpose of this process is to perform quality audits to ensure that the appropriate quality standards are being met. A quality assurance department within the organization may work together with the project team in performing this process. To perform a quality audit, the quality standards chosen for the project must be compared to the work being performed on the project. These quality standards are found in the Project Management Plan, specifically in the Quality Management Plan and Process Improvement Plan, and in the selected Quality Metrics, which are an output of the Plan Quality process. Information on the work being performed is obtained through two other processes—Direct and Manage Project Execution provides Work Performance Information and Perform Quality Control provides Quality Control Measures. Interestingly, the PMBOK simply states that the tools for this process include all the tools for the other two quality processes. But additional tools are Quality Audits and Process Analysis. Especially if quality standards are not being met, the output of Change Requests can be expected. The other outputs are updates: updates to the Project Management Plan, Project Documents, and Organizational Process Assets.

Other related postings on this blog include: PMP Exam – Pareto Chart (posted February 9, 2009); Scatter Diagram (posted February 10, 2009); Run Chart (posted February 16, 2009); Control Chart (posted February 17, 2009); Plan Quality Process (posted March 19, 2009); and Cost of Quality (posted March 23, 2009).